VBO Tickets - System Status

The scheduled infrastructure maintenance has been completed successfully.

All updates have been applied, and services are operating normally. Our engineering team will continue to monitor the platform as part of our standard operational procedures.

If you experience any unexpected issues following the maintenance, please contact our support team at support@vbotickets.com.

Traffic and system performance have remained at normal levels, and we have not observed any further impact. Our engineering team will continue standard monitoring for any recurrence.

If you experience any transient errors or unexpected behavior, please contact our support team at support@vbotickets.com so we can investigate.

A fix has been implemented, and our teams are continuing to closely monitor error rates and overall system performance. At this time, performance remains stable. We will continue monitoring to ensure the issue remains fully mitigated.

Our team has identified the issue and a fix has been implemented.

We've identified the root cause of the loading issue. We have implemented a fix and are monitoring for resolution.

The intermittent payment processing errors affecting checkout have been resolved.

Our investigation determined that the issue originated with one customer payment processor, Authorize.Net, which was intermittently rejecting otherwise valid payment requests. We also deployed an update to improve how our platform handles this type of processor-side error so affected purchases can recover more gracefully.

We have continued monitoring checkout activity and have confirmed that payment processing is operating normally. We appreciate your patience while we worked through this issue.

Maintenance was completed successfully. No issues currently reported.