VBO Tickets - System Status
Some Assigned Seating Events Unavailable
Updates
-
May 19, 2026 9:38 PM UTC
A fix has been implemented for the issue affecting assigned seating events, and the event date selector functionality has been restored. Users should now be able to proceed normally without encountering errors.
Our team is continuing to monitor the platform closely to ensure stability and confirm the issue is fully resolved.
Resolved -
May 19, 2026 8:56 PM UTC (42 minutes earlier)
We are continuing to investigate the issue affecting some assigned seating events with multiple event dates. While a fix was previously deployed, we are seeing continued impact in certain cases and are actively working on additional remediation efforts. Our engineering team remains engaged and we will provide further updates as more information becomes available.
Investigating -
May 19, 2026 8:35 PM UTC (21 minutes earlier)
A fix has been deployed for the issue affecting some assigned seating events where users received an error. Our team has confirmed that the issue is resolved and some functionality has been restored. We appreciate your patience and apologize for the disruption.
Monitoring -
May 19, 2026 8:28 PM UTC (6 minutes earlier)
We have identified the issue causing some promotors with assigned seating events to receive an error. Our team is currently working on implementing a fix and will continue to provide updates as progress is made.
Identified -
May 19, 2026 8:01 PM UTC (27 minutes earlier)
We are currently investigating an issue where some promotors with assigned seating events are receiving an error "There are no more seats available for this event date." Our team is actively working to identify the cause and will provide updates as soon as more information becomes available.
Investigating