5:10 PM UTC - 5:45 PM UTC (35min duration)
Icons Not Rendering on Old Event Manager
This incident has been resolved. Icons are now rendering correctly on user devices, as confirmed by customer verification. The root cause was a failed asset upload during a recent deployment, which was remediated by our engineering team. We sincerely apologize for the disruption this caused and are reviewing our deployment process to put additional checks in place to prevent a similar issue from occurring in the future.
4:39 PM UTC - 4:59 PM UTC (20min duration)
Some Promotors Experiencing Scanning Issues
An issue with the scanning process has been identified and resolved. We will continue to monitor the system to confirm stability. If you notice any further irregularities or related problems, please contact our support team with details.
3:22 PM UTC - 4:34 PM UTC (1h12min duration)
The elevated 500 errors previously affecting some VBO pages have been resolved and the platform is operating normally. Thank you for your patience while we investigated the issue.
12:13 AM UTC - 1:46 AM UTC (1h33min duration)
Checkout Page Unavailable for Some Plugin Users
The issue preventing some users from accessing the checkout page has been fully resolved. A fix was implemented and we have verified that checkout functionality has been restored. We will continue to monitor the platform to ensure stability.
No incidents reported